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Experts say a denial may stem from issues like missing documentation or eligibility errors.

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Here are three steps to take if a Child Tax Credit claim is denied, according to the experts.

Next, learnwhich states offer child tax credits.

For example, the taxpayer may earn too much to meet IRS eligibility requirements.

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Experts also note that custody issues resulting from a divorce can affect eligibility.

Find the Error

Before appealing the IRS decision, identify the specific issue.

The IRS typically sends a notice explaining why a claim was denied.

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Missing or incorrect information can also trigger a denial.

Sometimes, the denial is related to offsets from other debts.

He said taxpayers should work with a tax professional whounderstands the rules for claiming the credit.

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